Author Topic: File problem after moving to another hosting  (Read 1768 times)

dspk

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File problem after moving to another hosting
« on: November 15, 2014, 12:06:50 PM »
Hello everyone,
Recently I needed to transfer my feng office installation to another server.
I have followed necessary instructions which are mentioned here: fengoffice.com/web/wiki/doku.php/copy_installation

However I have encountered a problem (which someone else had too, but didn't provide a solution in wiki)
I can not reach the files and images which are uploaded by me or users.
Images are not shown, pdf files are broken.

I checked the database for old username etc but no chance.
Is there any known solution to this problem?

Thanks in advance.


//additional information:
I dont have opengoo.
I switched the another account on same hosting provider so all server settings should be same.
All other settings and permissions look ok, didn't notice any problems yet.
« Last Edit: November 15, 2014, 12:47:02 PM by dspk »

franponce87

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Re: File problem after moving to another hosting
« Reply #1 on: November 18, 2014, 10:58:44 AM »
Hi there!

Have you copied the upload folder and all of its contents? What about its permissions?
In case you need further and official help from our Team, we would gladly do it. Just drop me a private message so that we can talk about it as I am not able to visit the Forums as often as I would like to.

Best regards,
Francisco
Would you like to install Feng Office Professional or Enterprise Edition in your servers? No problem! Read this article!

dspk

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Re: File problem after moving to another hosting
« Reply #2 on: November 19, 2014, 03:50:57 AM »
Hey there,
Yes, I have copied whole files in FTP including upload folder. Also Just to be exact sure, I gave 777 to all upload folders and subfolders of it.
Still have no idea what is wrong. I'm sending you a PM including my skype adress and email.

Thanks in advance.

dspk

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Re: File problem after moving to another hosting
« Reply #3 on: November 26, 2014, 09:13:13 AM »
Hello Francisco,
I couldn't get an answer from you and my problem is still unresolved.

Anyone has any solution?

franponce87

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Re: File problem after moving to another hosting
« Reply #4 on: December 02, 2014, 02:55:53 PM »
Hello there!
Seems like the PM you sent me was received, but it was not forwarded to my email address.
I will get back to it now.

Best regards,
Francisco
Would you like to install Feng Office Professional or Enterprise Edition in your servers? No problem! Read this article!

dspk

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Re: File problem after moving to another hosting
« Reply #5 on: December 05, 2014, 04:57:20 AM »
Seems like i didn't get an answer :/

franponce87

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Re: File problem after moving to another hosting
« Reply #6 on: December 05, 2014, 10:40:38 AM »
Looks like my email may have been rejected or classified as spam then?

No worries, I will drop you a PM within the forums then.

Best regards,
Francisco
Would you like to install Feng Office Professional or Enterprise Edition in your servers? No problem! Read this article!