Author Topic: Error Immediately After Install: "TP is undefined"  (Read 1081 times)

jane

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Error Immediately After Install: "TP is undefined"
« on: July 07, 2015, 11:02:53 AM »
Hello! Hoping to find some answers to an issue I keep encountering. I have tried to install several versions of FengOffice on FatCow. No matter which version I use -- directly after installation and login, I encounter the errror message, "TP is undefined." And nothing displays beneath the top banner of the application:



Can anyone tell me what might be causing this, and how I might be able to fix the issue?

Thanks kindly,
Jane Betteridge

steveg

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Re: Error Immediately After Install: "TP is undefined"
« Reply #1 on: July 07, 2015, 07:19:55 PM »
FO is not built for a shared hosting environment, although I have had some success on some shared hosts with poor performance.  Are yOu using the Fatcow shared, VPS or dedicated plan?