Author Topic: Error 500 checking emails  (Read 4703 times)

brendonhatcher

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Error 500 checking emails
« on: May 28, 2010, 06:18:26 am »
Hi

If I press the button "Check mails" to manually download new emails into Feng, I get "Error 500: Internal Server Error".

I then did a detailed check of my server logs, and can find no mention of the error in Apache, exim, mod_security etc.

Any ideas?

Thanks
Brendon

damendieta

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Re: Error 500 checking emails
« Reply #1 on: May 28, 2010, 01:31:34 pm »
I have the same problem for some months.

At least you can get your mails by clicking the Get new mail button for 5 or 6 times in a row, you will get several "Internal server error" messages in red and one "0 new mails" in blue color, it meas that you got your new mail.

Then refresh the view clicking in the "Recieved mail" and you will see your new mails.

It's a little bit enoying, but at least you can read your new mails.

Hope it is useful for you.

Daniel.

cabeza

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Re: Error 500 checking emails
« Reply #2 on: May 31, 2010, 11:39:02 am »
Brendon,
Have you turned on Debug?
Is there any output en FENG_FOLDER/cache/ you can share?

damendieta

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Re: Error 500 checking emails
« Reply #3 on: May 31, 2010, 01:08:01 pm »
HI, I have the same problem for several months so maybe my log can be useful too.

It's to heavy to upload here, so I use megaupload.

Just copy and paste this link.

http://www.megaupload.com/?d=6LEWG0VD

Hope it help you.

Daniel.

cabeza

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Re: Error 500 checking emails
« Reply #4 on: May 31, 2010, 03:26:18 pm »
Thanks.
What Feng Office version are you using damendieta?

damendieta

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Re: Error 500 checking emails
« Reply #5 on: June 03, 2010, 01:41:40 pm »
1.6.2

Bye.