We've setup the cron job to check email every 10 minutes. After setting it up I sent a test email to the address, then waited 30 minutes. I also changed workspaces, and logged in and back out but didn't receive the email. Clicking "check mail" worked, and the email came back in.
At this point we stopped the job in crontab -e. I changed the cron date in Administration to a date in the pas and manually pulled the page up in the browser (FF). The page says "checking email..." and that's it - it just stops. When I go back into administration the time for the next run has increased by 30 minutes, which I can tell means there was some type of error by looking at cron.php, but I can't tell what the error is. Going back in and clicking "check email" in the account itself works.
Is there something I'm missing in order to get the cron to actually work?