Messages

136

How To's / Re: Permissions for contact information

« on: October 17, 2013, 12:31:00 pm »

I would suggest you read about permissions here:

fengoffice.com/web/wiki/doku.php/permissions

Unless you share a workspace with someone, they can't see other users contact information.  You can also change permissions for a particular user in their permissions setting if you want to allow or remove access to user contact information.  (people).

137

How To's / Re: Welcome e-mail customization

« on: October 15, 2013, 09:47:37 pm »

You can do this in the language files - emails.php.  Depending on the number of languages you use, you will need to change up to 54 files.

138

Feng Office 2 / Re: Upgrade from 2.3.1.1 to 2.3.2 failed

« on: October 09, 2013, 10:42:27 am »

Glad it's working for you!  Sometimes starting fresh is a good thing!

139

Feng Office 2 / Re: SQL error

« on: October 08, 2013, 02:12:29 pm »

Glad it's now working!

140

Feng Office 2 / Re: Error when clicking on "Tabs" dimension

« on: October 07, 2013, 10:30:14 am »

Have you been able to run previous versions of FO on your server?  Can you outline the server specs and versions of software running, namely php and mysql?

141

Feng Office 2 / Re: SQL error

« on: October 07, 2013, 10:25:54 am »

Do you get the same error on a fresh install?

What version of Mysql are you running? 

142

Feng Office 2 / Re: SQL error

« on: October 04, 2013, 10:30:57 am »

I can't reproduce this.

Did you run the upgrade script?  Delete autoloader.php?

143

Feng Office 2 / Re: Upgrade from 2.3.1.1 to 2.3.2 failed

« on: October 02, 2013, 09:58:57 am »

Can you specify what didn't work, when you outline "that didn't work"?  Do you mean the re-install from fresh? 

Are you meaning to have FO used files from your fengold directory, or do you have a new directory that you are supposed to be using with the fresh install?

This might be as simple as deleting the autoloader.php file in cache, as it may be directing FO to the wrong location for files.

144

Feng Office 2 / Re: Upgrade from 2.3.1.1 to 2.3.2 failled

« on: October 01, 2013, 12:15:34 pm »

No clue - but, as I have recommended before - just backup your db and files, upload a fresh copy of 2.3.2.1 and then restore from backup.  This should solve the issue, and really shouldn't take much time at all.

I personally run all files stored in the db so it makes backing up easy (and subsequent re-install if required).  I have backing up automated - I keep a synced copy of the db on a backup mysql server in case of failure, I just need to re-point.  I also do a daily backup of the db to a backup server.  All three servers are different.

As files accumulate - your db may grow large, but so far this has not proved to be problematic - we're not quite at a GB yet.  FO itself takes very little room in the db...  files are what adds up.

145

Feng Office 2 / Re: Error when clicking on "Tabs" dimension

« on: October 01, 2013, 12:09:54 pm »

I can't reproduce this either in 2.3.2.1.

Can you provide us with some details on the server specs, mysql version, etc?  

Can you try updating the plugin via the web interface under administration?  You will need to add   define('PLUGINS', true);  to your config.php if not already there.

Have you tried freshly installing FO 2.3.2.1 - some of the errors refer to files that don't appear to exist - which seems strange.  I wonder if there was an error that occurred on initial install, either a missing or corrupt file upload to your server?  I had a problem updating plugins on a previous version that I simply solved by re-installing.  It certainly saved many hours of debugging..  Just backup your db and files - it is quick to re-install unless your db is huge.

146

Feng Office 2 / Re: Error when clicking on "Tabs" dimension

« on: September 30, 2013, 09:28:24 am »

I believe you fill find that upgrading to 2.3.2 will resolve this issue.  Try this and advise if not resolved.

147

Installation problems / Re: Problems with migration to another hosting

« on: September 29, 2013, 04:08:48 pm »

No problems - glad it is working for you!  I have had to do that once - sometimes there may be a corrupt file upload (nothing to do with FO itself), or something, and instead of trying to track it down, it's simply easier to just re-install

148

Installation problems / Re: Problems with migration to another hosting

« on: September 27, 2013, 11:12:55 am »

Did you delete the autoloader.php file after you moved servers?  You may want to re-install fresh on the new server, and then restore from backup your files and db.

149

Feng Office 2 / Re: Documents Disappear, is this a bug?

« on: September 25, 2013, 09:29:56 pm »

I also want to reiterate that the software is stable.  I am not related to FO, but use it in a production environment.

If you are able to post some of the actual errors, that might help us provide you with assistance. 

I would concur that this sounds like a permissions issue.   It is absolutely essential that you understand how permissions work as this is the core of allowing users access (or on the flip side, making sure other users don't have access to areas) to specific documents, emails, tasks, etc. 

I would suggest you start here:

fengoffice.com/web/wiki/doku.php/permissions

150

Feng Office 2 / Re: Serious bug with Trash (stil in version 2.3.2 RC2)

« on: September 24, 2013, 10:33:10 am »

Hello - I think you must have a permissions problem, because this is not the case.

I have just double checked in my own installation and users can only see trashed files that they subscribe to, or are part of their workspaces.

Good luck!