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Support => Getting Started => : plan_b December 21, 2010, 05:49:27 PM

: Not able to send email to user
: plan_b December 21, 2010, 05:49:27 PM

Hello all (first post too). I am not able to send any emails to new users.

I have done a test email (under the tools section) and can send emails from there (I sent it to user) but when I created the user, the user didn't receive the "Send email notification".

And when I select the user and then click on his email, it does send it out. Though it does state that it was successful.

Any way to found how why it isn't working? The use is one I set up for testing and is an email address that I know works, so it does receive them from every where else.

Thanks and looking forward to any replies.

: Re: Not able to send email to user
: plan_b December 21, 2010, 06:56:29 PM

Ok... really not sure what I did on the new use email... but I got it to work. As for sending email to user, I found they were in the sent box.

Isn't there a way that emails will be sent be sent out as soon as you click "Send Mail"?

: Re: Not able to send email to user
: plan_b December 21, 2010, 07:07:18 PM

ok... that was weird... it was only that one time... it is sending out fine now.... I must not of had my mailing settings correctly

: Re: Not able to send email to user
: franponce87 December 22, 2010, 11:16:45 AM

Welcome to Feng Office Forums!
Good to see you managed fine on your own with this matter heh.

Best regards,
Francisco