Topics

1

How To's / reminder to owner and assistent at the same time

« on: August 17, 2009, 12:20:56 am »

Hi guys,

I don't know how to do it smoothly in this case:

Assume I am a project owner, I have created a workspace and creating some tasks in it, I have also assigned those tasks to our one team member.  And also, I have an assistant so who will assist me on this. So I supposed that team member, assistant and I will all receive the email reminder.

The team member and I could received the reminder since we are the subscriber. But the assistant could only subscribe every tasks one by one by him/herself.

How could I do this smoothly?

Hope somebody has experiences on this.
Snake

2

Older versions / Bug Found: unable to send email reminder if company's email is not set

« on: August 16, 2009, 11:56:04 pm »

Hi Guys,

There are some related topics about unable to send email reminder but mass mailer works fine.

The cron job's log* shows that there are how many reminder had been sent but you could not receive any of them.

Since the reminder email's sender address will be company's email address. I found that if you didn't set your company's email, the mailer will use an incorrect mail address format ( "ABC Company <>" , because you didn't set the company's email, supposed to be sth like "ABC Company<info@abc.com>" ).

Then the smtp will terminate the session. ( Yes... I tried to log the network packet and see the mail body, I saw that smtp terminate the session).

So the solution is :
Remind to put your company's email in Owner company.

But I think opengoo should handle this case, possible way to do:
1. put a dummy email if the company's email is not set.
2. fix the mailing library that it should return error if the smtp terminate the session.

By the way, my opengoo version will be 1.52

Some related topics:
http://forums.opengoo.org/index.php?topic=1945.0

* sample cront log:
2009-08-14 05:06:02 - Sending reminders...
2009-08-14 05:06:10 - 3 reminders sent.          <-- but you never receive those reminders
2009-08-14 05:09:01 - Sending reminders...
2009-08-14 05:09:02 - 0 reminders sent.

3

Older versions / default reminder for task?

« on: July 05, 2009, 11:08:30 pm »

Hi guys,

Recently I installed opengoo 1.3 , i think it is really a great project, very suitable to my company.

I don't know if it is a bug. There are two different behavior for a task: When I add a new task by the menu under tasks section ( New > new task) , the task has a default reminder ( 1 day email notification ). But if I add a new task by Milestone's quick command ( Add Task ), it doesn't have a default reminder and I have to add it manually.

For me,  the first one is more preferable to have a default reminder but the second method to add task is more common to quickly add a task for a certain milestone.

Hope you guys consider this.
Thanks,
Snake