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How To's / Frustrated with user interface
« on: April 04, 2012, 03:53:33 am »
Hello,
Background:
I am looking for at various Project Management software to try and persuade the Chinese company I now work for of the benefits of actually planning!
I have narrowed it down to a few choices. It would be disingenuous of me to suggest my favourite so far in this forum. However, I want to seriously look at this as it seems more polished, and has Chinese translation.
Problem:
I may have misunderstood something, but I thought this was project management and collaboration software. However, I can find no "Start new project" or similar.
I have looked at the 'workspace' and 'Dimensions', and tried to get my head around them, but the terminology is abstract.
I've also looked at the guides and forums. Is there a guide to tell you:
1) How to set up my company (And external)
2) How to set up my departments
3) How to import contacts from v-cards
4) How to "start a project"
I have spent hours reading this forum and Wiki, only to be frustrated.
Is this product actually intended for small businesses and projects? Maybe I have misunderstood it's target audience and, in fact, "Workspaces", "Dimensions" and the whole method of setting this up is for professionals in project planning that have a jargon with which I'm unfamiliar.
For now, I haven't yet been able to set up a simple working structure, and find that I have to set a host of permissions every time I add someone to "Workspace" "Projects" - as someone I'd designated as an internal collaborator could read/write almost everything as default.
Am I missing something? I have no desire to go on a steep learning curve for simple project management. I'll stick with it if I can see benefits, but at the moment I'm simply frustrated. (Even the install required editing PHP files to adjust "BTREE" values".) If I can't use it, then certainly my Chinese staff will also be frustrated.
Any pointers, including to my ignorance, would be appreciated.
Regards,
David.
Background:
I am looking for at various Project Management software to try and persuade the Chinese company I now work for of the benefits of actually planning!
I have narrowed it down to a few choices. It would be disingenuous of me to suggest my favourite so far in this forum. However, I want to seriously look at this as it seems more polished, and has Chinese translation.
Problem:
I may have misunderstood something, but I thought this was project management and collaboration software. However, I can find no "Start new project" or similar.
I have looked at the 'workspace' and 'Dimensions', and tried to get my head around them, but the terminology is abstract.
I've also looked at the guides and forums. Is there a guide to tell you:
1) How to set up my company (And external)
2) How to set up my departments
3) How to import contacts from v-cards
4) How to "start a project"
I have spent hours reading this forum and Wiki, only to be frustrated.
Is this product actually intended for small businesses and projects? Maybe I have misunderstood it's target audience and, in fact, "Workspaces", "Dimensions" and the whole method of setting this up is for professionals in project planning that have a jargon with which I'm unfamiliar.
For now, I haven't yet been able to set up a simple working structure, and find that I have to set a host of permissions every time I add someone to "Workspace" "Projects" - as someone I'd designated as an internal collaborator could read/write almost everything as default.
Am I missing something? I have no desire to go on a steep learning curve for simple project management. I'll stick with it if I can see benefits, but at the moment I'm simply frustrated. (Even the install required editing PHP files to adjust "BTREE" values".) If I can't use it, then certainly my Chinese staff will also be frustrated.
Any pointers, including to my ignorance, would be appreciated.
Regards,
David.