Feng Forum
Support => Installation problems => : iant August 12, 2009, 12:10:25 PM
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Hi,
I have just drownloaded unpacked and uploaded OpenGoo
However when i navigate to the private/install page to start the installation i get the following error.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@******.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
The website is hosted by The Prime Host, I have checked with them and they confirm the server is installed with the following:-
Server version: Apache/2.2.11 (Unix)
PHP 5.2.9 (cli) (built: Jul 8 2009 12:44:00)
Server version: 5.0.81-community MySQL Community Edition (GPL)
| have_innodb | YES
Could some advise me what the problem could be??
Thanks
Ian
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Did you set up your MySQL database before running the install?
See my sig for how to turn on error reporting, and post any messages from there.
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Hello,
Thanks for your message,
Yes i have a MySQL set up and ready to go, I just need to start the install and enter the MySQL details but i can't even start the install?
I have checked in the config folder and there is only the file empty.config file NO config.php file so unable to turn on debugging??
Thanks
Ian
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- If it were me I'd re-upload the OG files again, perhaps something got corrupted during the upload.
- make sure there's an index.php in your public/install folder
- some hosts require you to specify acceptable start pages for sites (like index.html, etc), in your site control panel you may have to add index.php
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The problem here is that he can't even start the installation. So there is no config.php made yet.
And i have the same problem. Although in my host i did install OG 1.4.2 i cant get to install 1.5.2 and 1.5.3. any clues?
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Just out of curiosity, what do your apache error logs say?
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I have got a way to go around this error. I simply install version 1.3 and once the installation is completed, I upgrade to the latest version.
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I'm having this exact same problem. My server is set up exactly the same as iant's as well.
I have a MySQL DB set up, I've re-downloaded the package for 1.5.3 and re-uploaded it to my server and unpacked it, but I keep getting the same error.
Next I decided to try sanyam's solution and I've downloaded 1.3.1 and uploaded/unpacked it to my server. This time I was able to go through the whole installation process.
Once it was complete I went to Adminstration>Upgrade>Automatic Upgrade; and I was taken through the auto-upgrade process. Once it was complete I was treated to only the header getting loaded with nothing but whiteness below.
So now I'm off to try and repair THAT problem...
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I had the same problem. Reviewing the server logs, it appears that a number of files and directories have the wrong permissions:
/opengoo
opengoo/index.php
opengoo/public
opengoo/public/install
opengoo/public/install/index.php
These all need to have their Group Write Permission turned off.
I'm not sure if this is a problem caused by the unzipping process, or a problem with the original packing of the files. I seem to remember having this same kinda problem with an early version of MediaWiki.
- bgh
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Thanks billymuyo,
after running the auto upgrade from 1.4.2 to 1.5.3 I was getting a response that told me everything was fine, but I kept getting errors saying that the system couldn't get the 'length' of undefined... and nothing in the content section was working...
I went through and looked at the permissions of the files/folders that you mentioned and found that several of them were set to 644 so that they weren't executable by anyone. I changed them all to 755 and everything seems to be back on track.. though I am still unable to send out a test email or get notifications.. so on to fixing that problem...... :(