No E-Mail after automatic Update 1.7

[McKay]

I had FO 1.6.2 and made the automatic update in the administration area.
After clearing browsers cache, dashboard and other tabs looks fine, but when i choose
e-mail-tab, i get this error on tab:

Caught Exception in AutoLoader: exception 'Exception' with message 'Could not find class file for "MAILDATAS"' in /var/www/web1xx/html/abdt/goo/environment/classes/AutoLoader.class.php:105 Stack trace:
#0 /var/www/web1xx/html/abdt/goo/environment/classes/AutoLoader.class.php(111): AutoLoader->loadClass('MAILDATAS')
#1 /var/www/web1xx/html/abdt/goo/application/functions.php(33): AutoLoader->loadClass('MAILDATAS') #2 /var/www/web1xx/html/abdt/goo/application/models/mail_contents/MailContent.class.php(162): __autoload('MailDatas') #3 /var/www/web1xx/html/abdt/goo/application/models/mail_contents/MailContent.class.php(119): MailContent->getMailData() #4 /var/www/web1xx/html/abdt/goo/application/models/mail_contents/MailContent.class.php(656): MailContent->getBodyHtml() #5 /var/www/web1xx/html/abdt/goo/application/controllers/MailController.class.php(2113): MailContent->getTextBody()
#6 /var/www/web1xx/html/abdt/goo/application/controllers/MailController.class.php(2103): MailController->getMailProperties(Object(MailContent), 0)
#7 /var/www/web1xx/html/abdt/goo/application/controllers/MailController.class.php(2039): MailController->prepareObject(Array, '0', 50, 7) #8 /var/www/web1xx/html/abdt/goo/environment/classes/controller/Controller.class.php(76): MailController->list_all()
#9 /var/www/web1xx/html/abdt/goo/environment/classes/controller/PageController.class.php(62): Controller->execute('list_all')
#10 /var/www/web1xx/html/abdt/goo/environment/classes/Env.class.php(133): PageController->execute('list_all')
#11 /var/www/web1xx/html/abdt/goo/init.php(150): Env::executeAction('mail', 'list_all')
#12 /var/www/web1xx/html/abdt/goo/index.php(9): require('/var/www/web1xx...')
#13 {main}


Please help... :-(

greetz,
McKay

[McKay]

In the other tabs i can see all stored items but if i choose a notice, a contact, a link or a document, it seems to be the same error:

Caught Exception in AutoLoader: exception 'Exception' with message 'Could not find class file for "APPLICATIONREADLOGS"' in /var/www/web1xx/html/abdt/goo/environment/classes/AutoLoader.class.php:105 Stack trace:
#0 /var/www/web1xx/html/abdt/goo/environment/classes/AutoLoader.class.php(111): AutoLoader->loadClass('APPLICATIONREAD...')
#1 /var/www/web1xx/html/abdt/goo/application/functions.php(33): AutoLoader->loadClass('APPLICATIONREAD...') #2 /var/www/web1xx/html/abdt/goo/application/controllers/MessageController.class.php(404): __autoload('ApplicationRead...')
#3 /var/www/web1xx/html/abdt/goo/environment/classes/controller/Controller.class.php(76): MessageController->view()
#4 /var/www/web1xx/html/abdt/goo/environment/classes/controller/PageController.class.php(62): Controller->execute('view') #5 /var/www/web1xx/html/abdt/goo/environment/classes/Env.class.php(133): PageController->execute('view')
#6 /var/www/web1xx/html/abdt/goo/init.php(150): Env::executeAction('message', 'view')
#7 /var/www/web1xx/html/abdt/goo/index.php(9): require('/var/www/web1xx...')
#8 {main}

:-(

McKay

[cabeza]

Does delteing cahce/autoloader.php help?

It should regenerate on next login

[McKay]

No, unfortunately not,

McKay

[cabeza]

A filesystem permissions issue? Trying 777 might help discard this.

[McKay]

Trying 777 leads to Internal Server Error and trying 755 is NOT the answer,
although cache was deleted...
:-(

McKay

[cabeza]

Any extra information in your apache log?

[McKay]

hmmmm,
any extra information?
this is hosted webspace with confixx but all information i found, is the same error-information in cronlog if new mails are retrieved.
otherwise on the apache I have access only to the "access log" - would you like to have this information?
until then I will send you once the cronlog and a hardcopy, you will get a pn.

much important for me is to establish the old state back again:
may i just downgrade to the previous version???

McKay

[cabeza]

To downgrade you need to go to a backup. Restore DB and filesystem.

You might be able to request support to your hosting to take a look at the apache error log for your server. We might find a clue there.


Best

[wintermute]

Having the same Problem here.... cant go into the EMail - Tab, but in the Overwiew i can see all my Mails. In the Document - Tab, feng office shows me my documents, but if iam trying to open one, i get one of the following errors:

Caught Exception in AutoLoader: exception 'Exception' with message 'Could not find class file for "APPLICATIONREADLOGS"' in /home/wintermute/www/wrk/fengoffice/environment/classes/AutoLoader.class.php:105 Stack trace: #0 /home/wintermute/www/wrk/fengoffice/environment/classes/AutoLoader.class.php(111): AutoLoader->loadClass('APPLICATIONREAD...') #1 /home/wintermute/www/wrk/fengoffice/application/functions.php(33): AutoLoader->loadClass('APPLICATIONREAD...') #2 /home/wintermute/www/wrk/fengoffice/application/controllers/FilesController.class.php(90): __autoload('ApplicationRead...') #3 /home/wintermute/www/wrk/fengoffice/environment/classes/controller/Controller.class.php(76): FilesController->file_details() #4 /home/wintermute/www/wrk/fengoffice/environment/classes/controller/PageController.class.php(62): Controller->execute('file_details') #5 /home/wintermute/www/wrk/fengoffice/environment/classes/Env.class.php(133): PageController->execute('file_details') #6 /home/wintermute/www/wrk/fengoffice/init.php(150): Env::executeAction('files', 'file_details') #7 /home/wintermute/www/wrk/fengoffice/index.php(9): require('/home/wintermut...') #8 {main}


I tried to recompress the js and css under /public/tools, it wont work.

I found some Errors in my Apache - Error Log

Code: [Select]

[Sat Jul 31 14:50:57 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:50:58 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:50:59 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:51:00 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:51:01 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:51:02 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:51:03 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:51:04 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 14:51:05 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 15:01:46 2010] [notice] caught SIGTERM, shutting down
[Sat Jul 31 15:01:49 2010] [notice] FastCGI: process manager initialized (pid 15256)
[Sat Jul 31 15:01:49 2010] [notice] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Sat Jul 31 15:01:49 2010] [notice] mod_python: using mutex_directory /tmp
PHP Warning:  Module 'json' already loaded in Unknown on line 0
[Sat Jul 31 15:01:50 2010] [notice] Apache/2.2.3 (Debian) mod_fastcgi/2.4.2 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch16 mod_perl/2.0.2 Perl/v5.8.8 configured -- resuming normal operations
[Sat Jul 31 15:04:24 2010] [notice] caught SIGTERM, shutting down
[Sat Jul 31 15:04:26 2010] [notice] FastCGI: process manager initialized (pid 15327)
[Sat Jul 31 15:04:26 2010] [notice] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Sat Jul 31 15:04:26 2010] [notice] mod_python: using mutex_directory /tmp
PHP Warning:  Module 'json' already loaded in Unknown on line 0
[Sat Jul 31 15:04:26 2010] [notice] Apache/2.2.3 (Debian) mod_fastcgi/2.4.2 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch16 mod_perl/2.0.2 Perl/v5.8.8 configured -- resuming normal operations
[Sat Jul 31 15:08:22 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
[Sat Jul 31 15:08:35 2010] [error] [client 192.168.178.22] Directory index forbidden by Options directive: /var/www/
Between the Apache - Restarts, i changed an option in myApache Config file:

Option Indexes

The Error messages in the error.log desappear. But feng still throws the exception...

[cabeza]

The error is caused because Feng is not finding the class ApplicationReadLogs.

The class is defined in FENG/application/models/application_read_logs/ApplicationReadLogs.class.php .

So if the file is actually there, the issue might be that it is not accessible because of permissions or other server restrictions.

Regarding Apache log, the only strange thing I can see are a couple of SIGTERM (Apache shutting down) , but I assume you restarted the server in that moment.

[wintermute]

That was the right hint, thank you very much.

I have simply copied the fengoffice/applications - directory over my installation, and now it works.

Maybe I should compare the sizes next time before i write a post. But I tried the automatic update, and thought nothing where wrong, because he said that all is ok. ^^

And yes, i played around with the apache - options a bit, to get rid of the failure in the log.

Thanks for your Help.