Trouble with mail for new users and useradministration

[sukro]

I have to say thank you for all the hard work you have put into this really neat system. It was easy to install and configure .

I have stumbled on 4 problems, and hope you will be able to help me.

1) I have set up the mailsystem and tested it with the test tool and the test mails arrive clean and nice no trouble - but when I create a new user the automatic e-mail notification with log-on and password is not sent, or at least the testusers I created do not receive the mail.

2) When you delete a user, it does not delete the e-mail and logon, which means that I cannot delete a user and recreate him with the same logon and password, is there any way to change that?

3) I would like to write my own welcome mail text for the mail informing the users about their logon and password, where do I go to edit that text?

4) When I try to upload a document I get an error: Error
Failed to create folder 'D:\home\sukronet\www\collaboration/upload/bcde2/e85a1/e7f64'

I am wondering if it has anything to do with the fact that my host does not support InnoDB???


Kind regards
Sukro

[ignacio]

I have to say thank you for all the hard work you have put into this really neat system. It was easy to install and configure .

Thanks!

1) I have set up the mailsystem and tested it with the test tool and the test mails arrive clean and nice no trouble - but when I create a new user the automatic e-mail notification with log-on and password is not sent, or at least the testusers I created do not receive the mail.

Have you checked the SPAM folder? Maybe it went there.

2) When you delete a user, it does not delete the e-mail and logon, which means that I cannot delete a user and recreate him with the same logon and password, is there any way to change that?

The user's email address is deleted, but there must be a contact with that same email address (maybe on the trash). You will need to delete it too or create a user from that contact (which you can do in the contact's view).

3) I would like to write my own welcome mail text for the mail informing the users about their logon and password, where do I go to edit that text?

This text is partly on 'application/views/notifier/new_account.php' and partly on the language files 'language/en_us/emails.php'.

4) When I try to upload a document I get an error: Error
Failed to create folder 'D:\home\sukronet\www\collaboration/upload/bcde2/e85a1/e7f64'

I am wondering if it has anything to do with the fact that my host does not support InnoDB???

This is not related to InnoDB. Most likely some permissions issue or PHP configuration.

[dannyking]

I'm having a similar problem

Using gmail's smtp server always results in a "failed to construct notifier object" although the settings are correct. I can't seem to avoid that?

Using PHP's mail option, emails will be sent if I use the 'test email settings' option in opengoo's administration panel but not for the 'mass mailing' or any sort of notifications. i.e. the test works but nothing else!

Any hints please? Thanks!

[dannyking]

bump

I really need notifications to work - I don't understand why it works sometimes (i.e. with 'test mail settings' but not other times i.e. 'mass mailer' or any notifications)