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Other Topics => General Discussion => : Neri March 12, 2009, 12:08:02 AM

: Implement ISO 9001 using OpenGoo
: Neri March 12, 2009, 12:08:02 AM

I'm opening this topic to share information related to the implementation of quality systems ISO 9001, using Opengoo as a support tool for process documentation and records management.

ISO 9001 standards can be used in any organization which designs, develops, manufactures, installs and/or services any product or provides any form of service. It provides a number of requirements which an organization needs to fulfill if it is to achieve customer satisfaction through consistent products and services which meet customer expectations. It includes a requirement for the continual  improvement of the Quality Management System.

I am currently working on a web marketing company, which certifies these standards, and I am successfully using Opengoo.

Opengoo has a lot of tools to do this work, but needs features like worflows documents, tickets states, traceability and dependency of tasks, custom forms etc...

I hope to get ideas about how to design processes, and record their activities, design documentation system, the system of complaints and nonconformances, internal auditing, quality plan, etc ...

I expect comments, greetings to all.

reference to ISO standards:
http://en.wikipedia.org/wiki/ISO_9001 (http://en.wikipedia.org/wiki/ISO_9001)

: Re: Implement ISO 9001 using OpenGoo
: nsrivastava2 March 12, 2009, 12:16:55 AM

Hi Neri,

This is a great info for me atleast. I am trying to get ISO 9001 for my small startup. Can we please have a talk regarding the same. Plz provide me ur contact number.

Regards,

Nitin

: Re: Implement ISO 9001 using OpenGoo
: conrado March 13, 2009, 11:50:54 AM

Hola Luis,

This is a very interesting topic. In fact, we are working with a partner in Argentina to advance in this area.  ;)

Please, keep us updated on your progress!

: Re: Implement ISO 9001 using OpenGoo
: Neri March 13, 2009, 08:18:10 PM

Nitin:
I so sorry, but I do not think I can have a conversation in fluent English, but will be a pleasure for me to communicate via email or chat.

Conrado:
Great!, I'm from Argentina to, I wrote an email referring to this subject a couple of months ago.   ;D
 
Greetings!

: Re: Implement ISO 9001 using OpenGoo
: conrado March 17, 2009, 06:59:48 PM

: Neri  March 13, 2009, 08:18:10 PM

Great!, I'm from Argentina to, I wrote an email referring to this subject a couple of months ago.   ;D

Yes, I recall the messages!

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