Feng Forum

Support => Getting Started => : suzuki3 April 07, 2014, 01:02:21 PM

: Cant download email. Upload works OK
: suzuki3 April 07, 2014, 01:02:21 PM

Hello all, I uploaded Feng on my web-server and currently have Comcast. Feng is sending emails OK but wont receive. When I click check mails to download then the screen goes blank. Also when i send an email it send OK but when finished the screen will go blank when send is completed. My Comcast settings are incoming: mail.comcast.net on port 995, outgoing: smtp.comcast.net on port 465, with SSL Encryption and Authentication. These settings are in the email account and in the Administration>Configuration>Mailing.

: Re: Cant download email. Upload works OK
: franponce87 May 09, 2014, 11:10:21 AM

Hi there,

This could be a server setting issue.
Please make sure everything is correctly installed and with the right permissions as well.

In case you are not able to solve it, you could consider getting access to our Support Team.

Best regards,
Francisco

: Re: Cant download email. Upload works OK
: leo.ruyven November 05, 2014, 08:36:39 AM

Hello All

I have the same problem sending mail works but I do not receive any mails. I have tried different settings for servers and ssh tls. When i klik check mail there is no error but always succes receive 0 mails
any suggestions?

thanks in advance
Leo

: Re: Cant download email. Upload works OK
: franponce87 November 18, 2014, 10:12:35 AM

Hi there!

I would strongly suggest looking into the cache/log.php file for clues.
In case you need further and official help from our Team, we would gladly do it. Just drop me a private message so that we can talk about it.

Best,
Francisco