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Support => Older versions => : Xenomorph July 13, 2009, 06:51:37 PM

: 1.5, beta 3 - "Event email reminders were not being sent", doesn't work.
: Xenomorph July 13, 2009, 06:51:37 PM

Event reminders haven't worked for us with the Calendar.

We'd have a meeting at 12 or something. And it was set to send a reminder 15 minutes before that. 11:45 would come and go, and no one would receive an email.

We got emails when we set up the meeting, and when we change the meeting. Just none reminding us.

When I saw the changelog for 1.5 beta 3, it said it fixed this::

"Event email reminders were not being sent"

I got all excited.

I promptly installed it ... and nothing. We're still not getting reminders.

cron.php is running every minute on our server.
It says this:

Sending reminders...
0 reminders sent.

Was this not really fixed?

: Re: 1.5, beta 3 - "Event email reminders were not being sent", doesn't work.
: ignacio July 14, 2009, 02:54:47 PM

I have just checked and it worked for me. So at least one of the issues was fixed. Maybe there are more?

Do you receive other notification emails? Like when there's a new comment on a note or when something is modified? Have you checked your SPAM folder?

: Re: 1.5, beta 3 - "Event email reminders were not being sent", doesn't work.
: Xenomorph July 14, 2009, 03:33:25 PM

We receive notifications when an event is added to the Calendar.

We receive notification when someone updates or changes the event.

We just never get the reminders. If I tell it to email us 15 minutes before the calendar item, we simply never receive the reminder.

: Re: 1.5, beta 3 - "Event email reminders were not being sent", doesn't work.
: ignacio July 29, 2009, 11:54:20 AM

Hi, can you run the following query in your database and post your results?

:

DESCRIBE `og_object_reminders`;

Note: You need to change the og_ prefix if you are using a different one.

Thanks.