Messages

1

Feng Office 3 / Re: Can't setup a new first user

« on: November 17, 2015, 02:57:29 pm »

 F I N A L L Y ! !

Got it working.

I think I found two problems / potential bugs ... but not sure:

1) The domain I was installing to was:  franklin_feng.bh-online.org as a test site.  When I moved it over to projects.franklin-academy.org it works.  I THINK that the underscore in the initial part of the domain was causing the lang.js issue.  I have no idea why, but I did test it on two other addresses, any time there is an underscore in the first part of the URL there is an lang.js error, and if I take that out, then it works.

2) The white screen when adding tags, I was able to fix by altering the database table fo_dimensions.   I changed the "defines_permissions" from 0 to 1 for tags.  Here is an SQL statement if you want to replicate: "UPDATE fo_dimensions SET defines_permissions = 1 WHERE code = 'tags';"  ...I then needed to restart Apache, and then it worked.

I don't know why either of these is the case, but it is working now.  Whew.

2

Feng Office 3 / Re: Can't setup a new first user and now lang.js errors

« on: November 17, 2015, 01:44:38 pm »

Good Morning,

 I've spent the last four hours in addition to two hours last night on this issue ... so far still unsuccessful.

 I was able to get past the not being able to add a first user by completing the installation, deleting /cache/autoloader.php and then restarting apache.  Then clear all cookies and history in the browser, and I get the screen to add a first user.  But then I ran into a problem with it saying that the business was already in use. I checked the database there were no members, so I don't know why it was doing that. I found a way to fix that, I was creating the database schema myself manually in mySql and giving the name in the FENG installation.  When I stopped doing that and instead gave the user permission to create a database, and let Feng create the database, then it worked. So there must be some language or schema requirements that I was not aware of which were causing problems (may want to add to the documentation wiki if there are language or schema requirements).

 So I was able to get version 3.4 installed, and the first user setup.  About half the time I reinstall I get a blank white screen. In watching the console log I found the following error code:

TypeError: A is undefined
http://franklin_feng.bh-online.org/public/assets/javascript/extjs/ext-all.js?rev=2
Line 64

I found that if I don't install the Tags module while I go through the setup process, I can avoid getting the JS error and it lets me continue the setup.  As soon as I turn on the tabs system module, the JS error returns.

When I am able to get through without tags, I then get a "Missing lang.js:" error on most messages in the system.   I am using version 3.4 so I would assume that this has been fixed, but I searched through the forums and tried various things it suggested, but nothing so far.  The default language is English (U.S.), and my account is the same, the config.php 'DEFAULT_LOCALIZATION' is set to 'en_us'.   

I don't know what else to try.   Any suggestions?

3

Installation problems / Re: Empty homepage with a new installation (3.3.4.4)

« on: November 17, 2015, 12:57:56 pm »

This solution isn't working for me. 
When I look at the JS console, I'm getting an error in the script:

TypeError: A is undefined
http://franklin_feng.bh-online.org/public/assets/javascript/extjs/ext-all.js?rev=2
Line 64

Anyone else have any other thoughts / solutions?

I'm installing a fresh version of 3.4 and having these problems.  I was originally having problems getting the system to prompt me for the first user, I found a way around that, but now ran into this road block.

4

Feng Office 3 / Re: Can't setup a new first user

« on: November 17, 2015, 02:41:34 am »

I found a broken work around ... I used a backup database and file set and used them to create an installation in the new folder, and then changed the configuration file to point to the new database (which I also restored the backup to), and got it working so I could log in.  Then I upgraded and it worked, so now I could go in and delete all of the data that was on the backup ... however, when I did this, I'm getting lang.js errors all over when I load the page. 

I'm too tired to tackle that tonight, but I thought I would post it in case anyone reads this over the next few hours.

Thanks for any thoughts / input

5

Feng Office 3 / Can't setup a new first user

« on: November 17, 2015, 01:54:53 am »

I've just upgraded our community version to 3.4. Worked great.

I also installed a new version fresh of 3.4, and I'm having problems with that installation ... well actually, not the installation, but with trying to setup the first user.  When it completes the installation process it explains that I need to go back to home, as typical, but then instead of giving me the screen to setup the first user, it just goes directly to the login screen.  No opportunity to create a new user.  So there are no users in the system.   I've uninstalled and reinstalled multiple times, used multiple browsers, cleared all of my cookies, and used a browser that I've never used to log into feng before (I just keep on the computer for testing another program I work with), and nothing seems to work. I've reinstalled about 20 times now.

Is there a link or tool I can use to create the first user, or can I add myself directly to the database in order to gain access?  I tried looking at my other installation, but I'm not clear on the database structure, so I don't know where to add the passwords and permissions to get that to work.  Please help!!

Thanks.

6

Feng Office 3 / Struggling with permissions

« on: November 08, 2015, 02:01:31 am »

Good Evening,

 I'm struggling trying to understand permissions. I have installed 3.3.0.4.  I have a workspace set up for various projects (each for a new school that is being opened).  And I want to assign one main account for each school, and give them permission to add new users ONLY WITHIN THEIR WORKSPACE.  When I give them the ability to add users, when they add user they can give the new user higher permissions than they themselves have ... and, the new user that they create have access to all workspaces, not just the one that the user who created them has access to, which seems like it would be a security hole.  Am I missing something? 

 I tried reading the User Types document, but I just can't seem to figure out what I need to do.

 Thank you in advance for any suggestions you may have.

7

Feng Office 3 / Re: Task Reminders are not being sent

« on: June 19, 2015, 11:20:21 am »

I found a way to make it work, but I don't know if it fixed any type of bug.

What I did was I took my good install (3.1.5.1) and copied all the files to overwrite the other installation, reverted the config files, and then upgraded back to 3.2, and now it works.

So I'm guessing some file somewhere is different that copying the files over managed to fix, but no idea which file it was.

8

Feng Office 3 / Task Reminders are not being sent

« on: June 18, 2015, 12:46:30 am »

Good Evening,

 I am currently running two installs of the community version. 3.1.5.1 is the primary, I've been running for over a year, upgrading periodically. Reminders are working great from this install.

I recently installed a new version to run for another group, that is running 3.1.3 right now and will not send email reminders in the cron job.

I did another new clean install of version 3.2rc to do some testing, and that also is not sending the email reminders.    Mail systems are set up correctly because notices that a new task has been assigned are sent just fine, and I ran test emails, and they are working fine.  But they do not work in the Cron Job.   I've also gone through all of the settings line by line to make sure they were set exactly the same as the installation that is working.

When I run the cron job on the install that is working I get this:

2015-06-18 02:55:10 - Sending reminders...
2015-06-18 02:55:12 - 4 reminders sent.
2015-06-18 02:55:12 - Checking for sharing table pending updates...
2015-06-18 02:55:12 - No permission groups need to be updated.
2015-06-18 02:55:12 - Checking email...
2015-06-18 02:55:12 - 0 emails fetched.
2015-06-18 02:55:13 - Sending outbox emails...
2015-06-18 02:55:13 - End Sending outbox emails.

But when I run the cron job on the latest two installs I only get:

2015-06-18 03:37:09 - Sending reminders...
2015-06-18 03:37:10 - 5 reminders sent.


So it seems something is blocking the cron job from finishing and it just never gets around to sending the messages. 

I don't know how to figure out what it is that is blocking it from working correctly.  I've attached the /cache/log.php file for review.  I've gone through and done the CHMOD suggested in the log file, but it still keeps giving me the error message.  The other issues I don't know how to fix.

I've been dealing with this for a few days now, any help/suggestions would be GREATLY appreciated!! Thank you.

9

Feng Office 3 / Re: Removing access to workspaces

« on: May 19, 2015, 07:40:52 pm »

Yes, they are still listed in the contact module ... but how do I remove them ?

10

Feng Office 3 / Re: Documents / Web Document Not sharing Correctly

« on: May 19, 2015, 07:40:16 pm »

No they are just not showing up in the document list (See screen shot to verify).

Only my account shows that any of the web documents exists, I tried two other accounts, and the documents just don't show up ... I even used the other account to create a web document ... even that one does not show in that account, only in mine.

11

Feng Office 3 / Removing access to workspaces

« on: May 17, 2015, 05:59:29 pm »

I am having difficulties removing access to workspaces from some users.  I assigned these individuals a higher permission level than I should, and have reduced the permissions, I double checked to make sure that the user only had access to the correct workspace, but when I look at hte user's informatoin it still shows that it is connected six workspaces, and I can't figure out how to remove their access.  Please see the attached screen shot to demonstrate how the user doesn't have permission but is still related.

I didn't include it on the screen shot but the user does not have anything in the "Linked Objects", is not assigned to any groups, and I removed her from any company thinking perhaps it was some sort of an association that way... but that didn't work either.

Thanks for your help!

12

Feng Office 3 / Latest Comments from unconnected workspaces

« on: May 17, 2015, 05:40:22 pm »

I added a user and set him with the wrong permission (Administrator).  I demoted his permission, and gave him permission for the correct workspace.  However, when he logs in on his dashboard he is able to see "Lastest Comments" from Workspaces he no longer has access to.

 I tested adding a new comment to a task in another workspace, and that is not showing up on his account ... so it looks like it is just showing the comments since before I updated his permissions. 
 
 Is this a bug or something I can reset somewhere?

13

Feng Office 3 / Documents / Web Document Not sharing Correctly

« on: May 17, 2015, 05:34:37 pm »

Good Afternoon,

We use a lot of Google Apps documents.  However, most of them are not showing up correctly in the documents folder for anyone except me.

Screenshot shows two side by side users documents list.  You can see mine lists the Web docs and the other does not.  One of the web docs was actually added by the user on the right, but only shows up on my account on the left.   However, the actual uploaded files are showing up just fine. 

I searched through settings but couldn't find anything that would disable web documents. I tried logging on with my Google Account before logging into Feng as "Scott" to see if that had something to do with it, but it did not.  I'm thinking it maybe has something to do with the "Status" ... but I can't find any way of updating the status to test it.

 Please help!!

Thanks!

14

Feng Office 3 / Re: Linking Documents to Tasks in Community Edition

« on: May 01, 2015, 02:42:51 pm »

After WAY to many hours of fiddling, I found the problem (or at least the problem for me).

The problem is the "fo_object_types" table.   The new version sets the "plugin_id" to zero instead of null.  Switching them back to Null fixed the problem.

Running the following queries on the database fixed the problem


USE feng;
ALTER TABLE fo_object_types
CHANGE COLUMN `plugin_id` `plugin_id` INT(10) UNSIGNED NULL DEFAULT NULL ;
UPDATE fo_object_types  SET plugin_id = NULL WHERE plugin_id = 0;




Update 'feng' to the name of your database
And if you changed the prefix on your tables you might need to change the 'fo_object_types' to whatever your prefix was. 

The first query changes the structure of the table to allow for null.
The second query changes row that had a "0" to Null.

Hope this helps others as well.

15

Feng Office 3 / Re: Linking Documents to Tasks in Community Edition

« on: April 30, 2015, 11:56:23 pm »

I don't know if anyone else is working on this. I've spent the last couple hours playing trying to figure out, and I think I've narrowed it down to some setting in the MySQL database ... Here's why:

When I installed a new version of 3.1.3 it wouldn't allow linking.
I installed 2.7 and upgraded to 3.1.3 and then imported the old database, and it still wouldn't work.

I went back and installed 2.5.1, upgraded to 3.0 and then upgraded to 3.1.3 and the linking documents was working, but as soon as restored the database from before playing, it went back to not working.

My next step is to try to go through table by table on the MySQL database and see what is different from the one that was working and the one that is not working to see if I can find a difference that might be causing the problem.

Has anyone else made any progress yet?

Thank you!