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Messages - natalia.martinez

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Feng Office 3 / Re: problem with received attached files in emails
« on: March 08, 2016, 01:15:32 pm »
Hello Celine,

Sorry for my delayed answer!

Could you check the error log (cache/log.php) to see if there is an error related to the file upload?

This can be related to the filesystem permissions on the "upload" folder.

Best regards,


Installation problems / Re: blank page after install version3.4.0.17
« on: March 08, 2016, 01:11:00 pm »
Hi all  :)

We always recommend setting the following value in "false":

  define('DB_PERSIST', true);
  define('DB_PERSIST', false);

We are going to be changing it in the near future so that it is set to "false" by default.

With regards to this:

PHP Fatal error:  Call to undefined function mysql_connect () in office application functions .php on line 36

Could you check if you have the following library installed?


It could be related to this.

With the following link you will find more information on the server requirements.

Best regards,


How To's / Re: Subscribers on task template not working
« on: January 07, 2016, 05:15:33 pm »
Hi Bukbr,

We have a bug tracking system for bugs reported by the (unsupported) Community Edition users:

It is a much better system than the forum.

Sorry, but we simply have too much work as it is, so it is nearly impossible to track bug reports through forum posts.

We recommend using the forum only for how-to's and issues which you don't know whether are bugs or not.

If you are certain it is a bug, please take a little more time for reporting through the appropriate channel and help is in organizing and prioritizing issues. We all win.


Feng Office 3 / Re: No more custom properties for workspaces and users
« on: January 04, 2016, 01:15:18 pm »
Hi Fred,

There is a workaround for this.

I´ll be sending you a private

Hi Sim!

Many thanks for your contribution  :)

Happy new year!

Feng Office 3 / Re: Subscribgin users to a task
« on: December 21, 2015, 02:07:37 pm »
Hi imendes!

Sorry for my late reply!  :(

Could you try subscribing the user from the task view (on the Properties menu, option "Modify subscribers") instead that by editing the task. Does it work that way?

Also, which kind of user is it?

Feng Office 3 / Re: html and code on Notes
« on: December 18, 2015, 03:26:19 pm »
Hello vlaaD,

Could you send us an example text?


Feng Office 3 / Re: Calendar sync still not working?
« on: December 18, 2015, 03:25:41 pm »
Hello ffunky!

Welcome  :)

Could you send us a couple of screenshots of the sync screen in feng where the calendars are listed?
And also a couple of the events you should see but cannot?


Hello Marcusov,

Currently, the system only uses fo_tables. The go_tables remain on the base but are not used.

Could you tell me from which to which version you have upgraded?
Also, is this happening only with tags, or do you experience any other issue related to information loss?


Feng Office 3 / Re: problem with received attached files in emails
« on: December 18, 2015, 03:21:18 pm »
Hello Celine,

Thanks for your kind words  :)

Could you provide us with more information regarding the attached files?
It would help to know their type (images, pdfs, etc) and their size.


Feng Office 3 / Re: Subscribgin users to a task
« on: November 26, 2015, 01:30:41 pm »
Hello imendes,

Which version are you using?

Feng Office 3 / Re: Seach problem
« on: November 16, 2015, 01:38:23 pm »
Hi All!

We are currently working on improvements for the general search field.

For the time being, in the cases of notes or documents, you also count with a search field located on the toolbars which is specific for searching within the module. These should work much better.

Hope this helps  :)

Feng Office 3 / Re: Struggling with permissions
« on: November 12, 2015, 01:17:53 pm »
Hello Curtisf,

Please check this article on how to configure permissions for individual users:

Hope it helps  :)

Best regards

Feng Office 3 / Re: Doubts with permissions
« on: November 12, 2015, 01:15:59 pm »
Hello Xico,

Internal Collaborators being able to complete their own tasks but not editing them is the expected behavior.

For more information, check this article on user roles:

Best regards  :)

New Community Members / Re: Hello from Russia
« on: November 03, 2015, 04:09:10 pm »
Welcome khpavel!!


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