Hi Francisco
Thanks for the response. I am not sure it applies, as the auto-classify handles both incoming emails and replies in the same way. Here is a bit more detail...
The auto-classify is necessary to assign the first incoming mail to the "Unprocessed" workspace.
We then move the email to "Brendon's conversations".
I reply
When the client replies, their reply goes back to "Unprocessed".
I would prefer it to stay in "Brendon's conversations".
I haven't checked what happens when conversations are threaded.
Regards
Brendon