Author Topic: Blank page + fatal error after install  (Read 4863 times)

xdexx

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Blank page + fatal error after install
« on: January 04, 2009, 06:53:08 am »
Just installed, got only the empty page... Checked all posts here, could not find a working solution.

The error is:

Warning: session_start() [function.session-start]: SAFE MODE Restriction in effect. The script whose uid is 1156892 is not allowed to access /var/tmp/ owned by uid 0 in /mnt/web7/32/75/51717075/htdocs/KlarTale/environment/environment.php on line 35

Fatal error: session_start() [<a href='function.session-start'>function.session-start</a>]: Failed to initialize storage module: files (path: ) in /mnt/web7/32/75/51717075/htdocs/KlarTale/environment/environment.php on line 35

Any help or ideas would be very much appreciated!

THANK YOU!!!

ignacio

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Re: Blank page + fatal error after install
« Reply #1 on: January 04, 2009, 02:20:40 pm »
You are getting an error on a PHP function called session_start due to permissions restrictions. I think it is not related to OpenGoo. Have you been able to successfully install some other PHP app that uses sessions in that server before?

xdexx

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Re: Blank page + fatal error after install
« Reply #2 on: January 04, 2009, 02:56:48 pm »
It is a big German hosting company (Strato), never had problems with their hosting... They even support InnoDB...

But not sure about the PHP app that uses sessions. Could you recommend any, so I can try it?

Thanks a lot!

ignacio

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Re: Blank page + fatal error after install
« Reply #3 on: January 04, 2009, 04:19:01 pm »
Hi, this forum is and example. You can download Simple Machines Forum at http://www.simplemachines.org/download. Try asking your hosting's support for help.

Thanks.

xdexx

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Re: Blank page + fatal error after install
« Reply #4 on: January 05, 2009, 06:34:38 am »
Just installed the forum, it works fine...
Hosting support has no idea what is wrong, according to them, server supports PHP sessions.

Any other ideas? Maybe something with .htaccess ?

THANKS!

MicMac

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Re: Blank page + fatal error after install
« Reply #5 on: March 27, 2009, 11:43:19 pm »
...its a SAFE_MODE problem at strato. To fix it add      safe_mode = off      to the php.ini

Enjoy !


arbak

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Re: Blank page + fatal error after install
« Reply #6 on: July 10, 2009, 09:35:59 am »
For tmp  folder give permission 777 and if you have system Open Goo in subfolder on server in home folder you must add folder tmp too with 777 permisiion.

Have a good day

Arbak