Author Topic: Group notifications  (Read 1458 times)

brendonhatcher

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Group notifications
« on: March 29, 2010, 03:53:55 pm »
Hi

I have an IT support team within my company.
I want to be able to add new support tasks without assigning them to a specific person - they will assign the task to themselves depending on their own availability.

However, this means that I have no way to inform them automatically that a task has been added.

I tried assigning the task to the Company.  This does not subscribe the members, nor does it send notifications.

I could assign the task to all of them, but then I would not know if a specific person is actually doing the task, or if none are addressing it.

Any ideas?

Thanks
Brendon