Author Topic: Email working and then sudden 500 error  (Read 2505 times)

nhansen

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Email working and then sudden 500 error
« on: April 24, 2010, 03:47:11 pm »
I have been successfully sending emails from Feng Office since we set it up last week with imap and Gmail. We are using 1.6.2.

I sent an email this afternoon successfully and then about 45 minutes later I went to send another email and got a "500 error: Internal Server error." I continue to get this message if I try to send an email.

In the intervening time I added a couple contacts/users and uploaded some files. I did not make any changes to any configuration.

The first email I tried to send when this problem first occurred had a large attachment over 10MB. But now even emails without attachments generate  500 error. I have no problem receiving email.

Does anyone have any suggestions?
« Last Edit: April 24, 2010, 03:52:53 pm by nhansen »

nhansen

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Re: Email working and then sudden 500 error
« Reply #1 on: April 24, 2010, 04:12:48 pm »
I have fixed the problem but this may actually represent a bug. I was able to fix it by deleting the mail account and recreating it again. However, when I tried sending an email again with the large attachment, the problem occurred again.

cabeza

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Re: Email working and then sudden 500 error
« Reply #2 on: May 13, 2010, 03:12:28 pm »
Thanks for reporting. Will take a look.

alvarotm01

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Re: Email working and then sudden 500 error
« Reply #3 on: May 13, 2010, 06:59:09 pm »
Hi,
Can you try to reproduce it in DEBUG mode, in order to get more details about this error.
To turn on DEBUG mode please read this post:
http://forums.fengoffice.com/index.php?topic=1424.0

After that please send me the error's detail.
thanks!