Author Topic: Impacts of deleting an email account  (Read 2572 times)

brendonhatcher

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Impacts of deleting an email account
« on: August 23, 2010, 07:08:59 am »
Hi

I had a test email account set up whilst I was learning Feng.  I then created a wide range of email accounts for actual use.  However, some conversations are still using the obsolete email address.

I want to delete the account, but am unsure of the implications for the previous emails to and from that account, as well as ongoing conversations.

Any advice?

Thanks
Brendon

cabeza

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Re: Impacts of deleting an email account
« Reply #1 on: August 23, 2010, 01:29:19 pm »
When deleting an email account, you will have the option to delete its emails.

brendonhatcher

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Re: Impacts of deleting an email account
« Reply #2 on: August 26, 2010, 05:38:11 am »
Thanks.  If I don't want to delete the emails, but want to reassign the conversations to a different email address?

For example, all emails to office@domain.com should now reflect under the support@domain.com account.  Replies should go from support@domain.com, not office@domain.com.

I am happy to edit database tables if necessary.

Alternatively, if I don't edit the existing conversations, will I still be able to see them somehow after I delete the email address?

Thanks
Brendon

cabeza

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Re: Impacts of deleting an email account
« Reply #3 on: August 26, 2010, 02:09:54 pm »
You can edit the mail_contents table which stores the account_id (related to the id in mail_accounts table).

Backup your DB and try the changes over the backup to prevent data corruption.